Brink's is the biggest cash-in-transit company in the world, providing full ATM management services and helping banks reduce costs, access cash, and automate internal processes.
Brink's is a security company specialized in high values transportation and fully management of cash flow for both companies and bank industry. It helps companies reduce costs, have access to cash and automize internal processes. It is the biggest CIT company in the world and also provides full service of ATM manipulation.
The processing and values deposit which Brink's is offering refers to cash manipulation (RON and some other), and also deposit for cash, gold, stocks etc.
ATM Cassette
Dedicated DNN training
AI based recognition
Metrici on duty
Thousands of ATM cassettes are reloaded daily across Romania. The entire process is handled by human operators — and while mistakes are rare, the client wanted to eliminate them entirely.
The company is one the leaders for maintenance and reload of ATM machines in Romania. It is a daily routine for thousands of such ATM cassettes all around the country as much of the population is massively still using cash for everyday transactions. The activity of loading the ATM cassettes is done in company's main headquarters in different parts of the country.
All the process of reloading ATM cassettes is made by human operators and although mistakes are somehow rare, they still occur. So the client wanted to eliminate them all together. True to its promise to process and deposit values for its clients in the best conditions and for optimizing the costs, the company needed a solution to help them deliver.
Our trusted partner, Eutron, works with Brink's offering technical support and approached Metrici for its AI capabilities and its performance in recognizing different objects and situations.
Eutron is a Romanian company offering personalized technological solutions for over 30 years. They are focused on helping partners by improving the experience of their clients, optimize their cash flow, offer security solutions or data identification and space management. Over time, company's experience was shared with over 3000 clients in retail, finance, health industry, production or logistics, one of which is Brink's itself. As such, the collaboration between Eutron and Metrici was a natural process and a normal step to take and jump in to help Brink's.
Step by Step · How Metrici ensures quality
An IP camera is used for each ATM cassette loading station with one operator. All cameras are connected to a central server, where analysis is done by Metrici detection engines.
Metrici detects when the operator begins a new loading round by recognizing the cassette and its lid. It reads a special label to know which kind of denomination must be loaded in that particular cassette.
As the operator takes banknotes and loads them into the cassette, Metrici keeps track of the activity in real time, continuously comparing what's being loaded against what should be loaded.
If a wrong type is loaded (comparing the marks on the cassette with the banknotes from operator's hands or which are already placed in), Metrici triggers an alarm, both audio as well as visual: red light on a Metrici MultiController.
An event is recorded into the database with this error, containing information about what station was involved, timestamp, and photo evidence.
No single move inside the detection area can be made without Metrici noticing it. Always on guard, it sounds an alarm every time a mistake is made — namely wrong banknotes charged in the ATM cassette.
The banknotes go into cassettes based on their denomination. Metrici acknowledges the cash bundles, accurately assesses and watches for a high level of accuracy. Replenishment is done only supervised by Metrici, offering non-stop monitoring.
DNN specialist
Metrici quality check
The system delivered a high level of transparency with real-time data capturing, updates and notifications, quick and accurate analysis, investigation and resolution of possible errors.
Automated detection of wrong banknotes loaded into ATM cassettes removes the risk of costly manual mistakes in cash handling.
Instant audio and visual alarms through Metrici MultiController LED lights and sound alerts notify operators the moment an error occurs.
Every error is recorded with station ID, timestamp, and photo evidence — enabling quick investigation and resolution.
The system is designed for expansion to all Brink's locations nationwide, with ongoing DNN training for additional denominations.
This comes along a high level of transparency, with real-time data capturing, updates and notifications, quick and accurate analysis, investigation and resolution of possible errors. The system is to be expanded to all company's locations and DNN training are to be pursued for the other denominations that our partners are working with.
